The problem behind the pilot backlog.

Operations departments are spending too much senior time on tasks that should have been automated years ago. Individual initiatives are running (a bot here, a low-code application there, a Power Platform pilot somewhere else), but they are not compounding into a smaller, cheaper, more reliable operation. Each new automation is an island.

What we provide.

Business-process automation
End-to-end redesign of the process before it is automated, so what runs is a better version, not a faster copy of the old one.
Robotic process automation
Attended and unattended bots for tasks that live inside legacy interfaces which cannot practically be integrated.
Workflow automation
Orchestration of decisions, approvals and handoffs across the tools people already use every day.
Low-code development
Internal applications and forms built quickly on governed platforms, without becoming an unsupported shadow-IT estate.
Microsoft Power Platform
Power Apps, Power Automate, Power Pages and Copilot Studio, delivered with the governance and lifecycle discipline that keeps a Power Platform estate healthy.
AI-enabled automation
Adding language models to workflows where they can classify, extract or draft in ways rules cannot, without pretending they are deterministic.
Process discovery and optimisation
Measurement of how the process actually runs (rather than how it is documented) to identify the changes worth making before any bot is written.
Document automation
Extraction, classification and routing of the paperwork that still drives real business processes across finance, operations and government-facing workflows.
What we aim for

Outcomes we focus on.

  • Reduced cycle time on the operational processes that matter.
  • Fewer errors and less rework in downstream systems.
  • Senior time released back to judgement work rather than administration.
  • A backlog of processes that is being worked, not maintained as a wish list.

Technologies we work with.

  • Microsoft Power Platform in full: Power Apps, Power Automate, Power Pages and Copilot Studio.
  • Automation platforms including UiPath and comparable enterprise tools.
  • Document-intelligence services from Microsoft, Google and open-source projects.
  • Integration platforms and message brokers where the workflow spans more than one core system.

Automation for Nigerian operations

Operational teams in Nigeria typically work across a mix of local packaged applications, older custom back-offices, and paper. Automation designs need to be resilient when connectivity to shared services is intermittent and when the underlying systems are less API-friendly than international equivalents. That shapes the choice between RPA, integration and workflow tools before any tooling decision is made.

Who this is for.

  • Chief Operating Officers accountable for the throughput, quality and cost of the operational engine.
  • Heads of Operations who own specific processes end to end.
  • Shared Services leaders consolidating work across business units.
Get in touch

Ready to talk about your automation programme?

Tell us what you are trying to change and we will come back with a considered response, not a boilerplate one.

Contact Blackruby Technologies